At Incraftify, we strive to deliver high-quality, custom-made products tailored to your needs. Due to the nature of our bulk and international orders, our cancellation policy is designed to protect both the customer and our business. Please review the terms below carefully before placing your order.

1. No Cancellation After Order Confirmation

Once an order is placed and confirmed with payment, it cannot be canceled. Due to the bulk nature and customization involved in international orders, all orders are considered final once confirmed.

2. Cancellation After Payment

If your order is confirmed and payment is made, and you wish to cancel, the order can be canceled upon request. However, the amount will not be refundable. Please ensure that all details, including quantities and product specifications, are correct before completing your purchase.

3. Customization and Special Orders

For customized products, including those made to specific design, size, or material requests, no cancellation is permitted once the order is confirmed. Custom orders are tailored to your exact specifications and cannot be resold or reused.

4. Order Confirmation Process

Upon completion of your order and payment, you will receive an email confirming the details. At this point, the order becomes final, and no changes or cancellations can be made.

5. Communication Regarding Cancellation

We encourage customers to reach out with any concerns or inquiries before making their payment. If you have questions about your order or want to make adjustments, contact us at info@incraftify.com before completing your payment.

6. Exceptions

In cases where there has been an error on our part, such as incorrect product details or miscommunication prior to confirmation, we will review the situation. Please contact us immediately at info@incraftify.com if you believe there has been a mistake. Any resolution will be at the discretion of Incraftify.

7. Non-Refundable Policy for Cancellations

Any order cancellation after confirmation and payment will result in no refunds. This applies to all products, including customized and bulk orders.

8. Right to Modify Cancellation Policy

We reserve the right to modify or update this policy at any time without prior notice. Any changes will take effect immediately upon posting on the website.