Refund and Exchange Policy

At Incraftify, we take pride in delivering high-quality products and ensuring a smooth ordering process. Please be aware of the following policy regarding refunds and exchanges for bulk orders:

1. No Refund or Exchange Policy: Once an order is placed, it is considered final. Due to the nature of bulk and container-based orders, we do not offer refunds or exchanges for any products. We strongly advise customers to carefully review their order before finalizing the purchase.
    

2. Order Confirmation: Once your order is submitted and the payment is processed, you will receive a confirmation email. This will confirm that your order has been accepted and will be processed for production and shipping. No changes or cancellations can be made after this point.
    

3. Bulk Orders: All orders are processed in bulk quantities, and production begins immediately after order confirmation. As such, please ensure that you thoroughly review the product details, including size, quantity, and specifications, before placing the order.
    

4. Pre-Purchase Inquiries: If you have any questions about the products, shipping, or container sizes, please feel free to contact us at info@incraftify.com before placing your order. We are happy to assist you with any clarifications to ensure that your order meets your expectations.
    

5. Quality Assurance: Every product undergoes strict quality checks before shipping. If any issues arise during transit, such as damage to the container or loss, please reach out to our support team immediately for assistance.
    

6. Final Sale: All products sold under bulk order are considered final sale with no refund or exchange option available.
    

7. Customer Responsibility: It is the customer’s responsibility to ensure the accuracy of the order, including product details, quantity, and container requirements. Once the order is placed, we cannot make any changes.