Shipping Policy
At Incraftify, we aim to provide clear and transparent shipping guidelines for all our bulk orders. Please review the following shipping details before placing your order:
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Shipping Methods:
- Sea Shipping: Our primary mode of transportation for bulk orders. It is cost-effective and suitable for large, container-based shipments.
- Air Shipping: Available upon customer request for faster delivery, though it may incur higher shipping costs.
- Sea Shipping: Our primary mode of transportation for bulk orders. It is cost-effective and suitable for large, container-based shipments.
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Minimum Order Volume:
- The minimum order volume for international shipping is 26 CBM (Cubic Meters), and each product must be ordered in a minimum quantity of 5.
- Once your order meets this threshold, it will be processed for container shipment.
- The minimum order volume for international shipping is 26 CBM (Cubic Meters), and each product must be ordered in a minimum quantity of 5.
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Shipping Time:
- Shipping times vary depending on the customer’s location and the time required to dispatch the container from our location. There is no guaranteed delivery date due to the logistics of container-based shipping. However, we aim to provide an estimated time range of 3-4 months for order completion and shipping.
- The dispatch of the container from Mundra Port (Mumbai) will depend on the availability of the container and the shipping schedule.
- Shipping times vary depending on the customer’s location and the time required to dispatch the container from our location. There is no guaranteed delivery date due to the logistics of container-based shipping. However, we aim to provide an estimated time range of 3-4 months for order completion and shipping.
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Shipping Costs:
- All prices listed are FOB (Free on Board) up to Mundra Port, Mumbai. This means that the shipping costs to the port are included in your order, but any additional costs incurred after the container is dispatched from Mundra will be covered by the customer.
- If you wish for us to handle the container booking on your behalf, please be aware that there will be additional charges, and the price will be calculated based on the current rates on the day of booking. Container prices fluctuate regularly, and we will provide up-to-date pricing information.
- All prices listed are FOB (Free on Board) up to Mundra Port, Mumbai. This means that the shipping costs to the port are included in your order, but any additional costs incurred after the container is dispatched from Mundra will be covered by the customer.
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Container Booking:
- Customers can either arrange their own container booking or have us handle the process. We will notify you once your order is ready to be shipped, and at that point, you can choose how to proceed.
- If we book the container for you, the shipping cost will be invoiced separately, and payment must be completed before the shipment is dispatched.
- Customers can either arrange their own container booking or have us handle the process. We will notify you once your order is ready to be shipped, and at that point, you can choose how to proceed.
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Tracking Your Order:
- Once the container is dispatched, you will receive a tracking number that allows you to monitor your shipment’s progress. If any delays or issues arise, we will promptly inform you.
- Once the container is dispatched, you will receive a tracking number that allows you to monitor your shipment’s progress. If any delays or issues arise, we will promptly inform you.
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CBM Calculation:
- The total CBM (Cubic Meter) for each product is calculated using the following formula:
This ensures accurate volume measurement for efficient container loading. The overall CBM of your order must meet the minimum requirement of 26 CBM to be processed.
- The total CBM (Cubic Meter) for each product is calculated using the following formula:
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No Refund or Exchange Policy:
- Once an order is placed, there is no possibility of exchange or refund due to the nature of bulk orders. Please carefully review your order before placing it. For more information, refer to our Refund and Exchange Policy.
- Once an order is placed, there is no possibility of exchange or refund due to the nature of bulk orders. Please carefully review your order before placing it. For more information, refer to our Refund and Exchange Policy.
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Damage or Loss During Shipping:
- In the rare event of damage or loss during shipping, please contact us immediately to file a claim. While we take all necessary precautions to ensure safe delivery, we cannot be held responsible for unforeseen issues during transit.
- In the rare event of damage or loss during shipping, please contact us immediately to file a claim. While we take all necessary precautions to ensure safe delivery, we cannot be held responsible for unforeseen issues during transit.